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FAQs Kitchen Garden Box®

What is the quality of seed offered?

All seeds are sourced from Birdland Organic Seeds – Open pollinated organic seeds. Birdland seeds is located in Victoria.

In the instance that Birdland Seeds are unable to supply a particular seed type they will source an equivalent quality seed on behalf of A Fresh Legacy

Can I order more seeds when the ones in the box run out?

Yes, you can order directly from Birdland Seeds. There is an information card inside your box with their details or you can find them at: http://birdlandseeds.com/

How should I care for the box?

Care should be taken not to let the lid of the empty seed box hang open so that undue stress is not placed on the hinges

You can be as creative as you like with the box – stain it, oil it, let the kids decorate it. It is entirely up to you

Boxes must be stored indoors and in a cool location to maintain the integrity of the seeds

Is this product Australian made?

Yes. The box has been custom made in Australia. The cards that contain the printed content are recycled as are the seed packet labels. The only item not made in Australia is the copper plant labels

How do I write on the copper plant labels?

Use the tip of a ballpoint pen. This will etch the text into the label.

Can my box be stored outside?

No, you must store your box indoors out of the weather and in a cool location to maintain the life of your seeds.

How long will my seeds last?

It depends how many you plant! The seeds have a life of up to 3 years if stored in a cool dry location. There are more than enough seeds to grow over multiple years.

I purchased the Kitchen Garden Box. What is the seasonal email about?

The Kitchen Garden Box ® is supported by a one year sequence of emails that are sent to you at the start of each season. They provide reminders, additional information and bonus downloads that will help you and your family during the growing process. If you do not wish to receive them you can simply unsubscribe but I suggest that you consider that carefully as I have developed some great tools for the kids to download and use as well as many additional tips to help you in the process.

I have planted my seeds and I have question, can you help me?

Yes of course! Email me your question to kyrstie@afreshlegacy.net and I will get back to you asap

I purchased the Kitchen Garden Box as a gift for someone, I want them to get the email bonus offers and content. Is this possible?

The Kitchen Garden Box ® makes a great gift for a family. Simply enter their email in the during the sales process and the emails will be sent to them

Delivery:

Will you deliver outside of Australia?

No unfortunately deliver is within Australia only and not possible to Western Australia or Tasmania due to quarantine restrictions

How long does delivery take?

I will get your box out to you as soon as possible. Delivery will be within 5-7 days, depending on Australia Post. If the product is out of stock I will advise the delay time via email.

Refund Policy:

What if I don’t like the Kitchen Garden Box?

I am very confident that you will love the Kitchen Garden Box ®.  I have spent a lot of time researching and developing the content. I have used my own experience to create a unique product to help other families create their own vegetable gardens.

If you are not 100% satisfied with your Kitchen Garden Box ® contact me within 7 days for a return and refund. All content must be in place and unused. Contact kyrstie@afreshlegacy.net  Note: delivery costs are non refundable.

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